There may be a number of reasons why your bin was not collected.
If your bin was not collected, please ensure to check that:
If you can find no reason above for your non collection, please fill in the attached form and a member of our help centre will be in touch.
Payments need to be made 48hours prior to your collection day and any payments made within 48hours of your collection day may have resulted in none collection of your bin. (wording)
Payment cards may take up to three working days to update on your account and therefore may not have been posted to your account in time for your collection.
The Irish government have introduced this new levy to further promote and encourage recycling and composting with the core aim to reduce the amount of general waste produced. Currently approximately 40% of waste in Ireland is recycled. The initiative aligns directly with the government’s commitment to promoting sustainable waste management practices and developing a circular economy.
On October 1st 2023 the government levy was introduced and applies to all Bord na Móna Recycling customers. The charge is €0.01 (1 cent) per kilo of general waste produced by your household. You will see this on your invoice as Government Waste Recovery Levy. The invoice will be sent to you on a quarterly basis. The Waste Recovery Levy applies to all general waste.
Please fill out this short form and we will have your additional bin delivered to you in 10-14 working days.
Standard Service: There is a charge of €45 for additional Recycling, Organic, and Glass bins. There is an additional charge of €5 monthly for a Recycling bin. Charges for additional General Waste bins will be in line with your existing price plan. For more information about reducing your waste, please refer to our What Goes in My Bin section.
Pay by Weight/Lift: There is a charge of €25 for each additional Recycling, Compost, or Glass bins. All weight/lift charges will be in line with your existing price plan. Charges for additional General Waste bins will be in line with your existing price plan.
Simply fill in the following form and a member of our customer care team will contact with you within 48-72 hours.
Bord na Móna Recycling are more than happy to replace all stolen, missing or damaged bins at no extra cost to our customers.
Simply fill in the following form and your replacement bin will be with you within 10-14 working days.
Bord na Móna Recycling currently provides domestic waste collection services in the following counties: Carlow, Dublin, Kildare, Laois, Limerick, Louth, Offaly, Meath, Tipperary, Westmeath, Wexford and Wicklow.
If you are located in any of the above counties we may service your area. Please contact our customer care line on 045 580060
View and download your collection calendar here.
An easy way for you to keep track of your collection day is by signing up to our free text messaging service. Simply text BNM followed by your account number to 51000
If you do not know your account number, please refer to your latest bill.
If your collection falls on a bank holiday, we may carry out our collection service on the previous Saturday. It is advised to keep up to date on your collection schedule by checking our Service Updates page.
Alternatively, if you sign up to our free text messaging service you can receive bin collection reminders. Signing up is easy, simply text BNM followed by your account number to 51000
Our Text Messaging Service is designed to make your life easier. If you sign up you will receive these great benefits:
Signing up to our free text messaging service is easy. Simply submit this short form and we will update your text messaging account with your new details.
To update your mobile number simply submit this short form and we will update your text messaging account with your new details.
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